Three brakes, three strengths
Dukat.bet’s Responsible Gambling policy (version 1.0, 22 April 2025) describes three levels. A limit only slows you down, a break stops you for a while, and self-exclusion closes the account for the long term. It helps to know which is for what before you need it.
| Tool | Options | What to watch | Source |
|---|---|---|---|
| Deposit limit | Per day, per week or per month | A stricter limit is instant; a looser one waits 24 hours | RG policy v1.0 (checked 8 October 2026) |
| Cooling-off break | 24 hours, 7 days, 1 or 3 months | You cannot play during the break | RG policy v1.0 (checked 8 October 2026) |
| Self-exclusion | permanent, or 1, 3, 5 or 10 years | At least 12 months, cannot be reversed | RG policy v1.0 (checked 8 October 2026) |
The policy is available in English and Hungarian. If the two differ, the English version counts – our page on language versions goes into this.
Which tool to reach for, and when?
Set a limit before your first deposit, even if nothing is wrong. It is not a punishment but a frame. The 24-hour wait on loosening filters out exactly the moment when, after a bad evening, you would raise it ‘just once more’.
A break is right when you feel worn out or a harder stretch is coming – exams, a move, stress at work. 24 hours is enough to stop for an evening; 3 months allows a more serious rethink.
Self-exclusion is the strongest step. It runs for at least 12 months and, according to the policy, cannot be reversed. Choose it only if you are sure – but if the thought crosses your mind, that is a signal in itself.
Look for the settings in your account. If you cannot find them, the live chat will help.
If you notice these signs in yourself
There is no single line beyond which playing becomes a problem. There are, however, recurring patterns worth an honest look:
- you spend more than you originally planned, and it is becoming regular;
- you want to ‘win back’ losses, so you raise your stake;
- you hide your playing from family or friends;
- you borrow money or put off paying bills because of it;
- you get irritable or restless when you cannot play;
- playing is your main way of letting off stress.
If two or three of these sound familiar, do not wait. Setting a break takes five minutes and costs nothing.
Nobody can promise a profit. Playing is an expense, not a source of income.
Help beyond the screen
Dukat.bet’s policy names four international organisations: BeGambleAware, Gambling Therapy, GamCare and Gamblers Anonymous. Their sites are mainly in English, but they can be reached online from anywhere.
No national organisation appears on the document’s list. Close to home, a simple first step is your GP, who can point you towards a psychologist or addiction care. Many hospitals and outpatient clinics run addiction services you can approach with or without a referral.
If you are worried about someone close to you, the same options are open to you too. The conversation is hard, but without judgement it is worth more than silence.
If a request about responsible gambling does not get a proper answer, section 21 of the T&C lets you complain; such complaints must be answered within 5 working days. Our customer support page covers the channels, and the first session checklist covers the settings to make beforehand.